Tablet and phone firmware can vary between geographical markets for a given make and model of a device. The compatibilities presented below represent the results of LAVA’s testing of North American firmware unless indicated otherwise. LAVA recommends testing before large-scale deployments to ensure successful operation.

The mobile device requires the installation of the LAVA Tablet Manager (LTM) application.

iSynC Compatibility Tested Devices List:

Note: The current list reflects compatible USB-C mobile devices tested by LAVA.

Model Number Device Name Screen Size iPadOS Version Serial Number Note(s)
MPQ03VC/A iPad 10 Gen 10.9 16.3 DKF96JYWNV
Model Number Device Name Screen Size Android Version Build Number Note(s)
SM-T390 Galaxy Tab Active2 8.0 7.1.1 8.1.0 NMF26X.T390XXU2ARB3 M1AJQ.T390XXU3BRJ7 1, 2, 3
SM-T395 Galaxy Tab Active2 8.0 7.1.1 NMF26X.T395XXU2ARB2 1, 2
SM-T540 Galaxy Tab Active Pro 10.1 9 PPR1.180610.011.T540XXU2ATB1 -
SM-T577U Galaxy Tab Active 3 8 10 QP1A.190711.020.T577UVLS2AUA1 -
SM-T630 Galaxy Tab Active4 Pro 10.1 12 SP2A.220305.013.T630XXU1AVH9 -
SM-X200 Samsung Tab A8 10.5 12 RP1A.200720.012.X200XXU1AVC1 4
  • The Tab Active2 NMF26X.T390XXU2ARB3 build has fixed the tablet's USB-C PD handling issues.
  • Only the Austrian version of the SM-T395 has been tested. Only the U.S. version of the SM-T390 has been tested.
  • The Tab Active2 with build M1AJQ.T390XXU3BRJ7 was only tested on the SM-T390. The SM-T395 was no longer available for testing, as it had been returned to the customer.
  • To use this mobile device with an iSynC adapter, it must be running Android 12 or later.

LAVA only has limited access to models for internal testing. A tablet integrator must perform a verification of the tablet model and build targeted for their application. LAVA will assist in the testing of other tablets provided a sample tablet is made available. The sample tablet must be delivered with the intended build already installed.

The tablet features used by the LAVA products are not universal across the Samsung Tablet line. Samsung tailors the tablet firmware to a world region or country. Tablet versions created by Samsung for mobile carriers do not behave the same as the standard products. You must verify the behavior of the model of tablet and firmware build to be used before committing to any deployment.